Terms of Service

Acceptance of Terms

By accessing or using StayNest, you agree to comply with these Terms of Service and applicable laws. If you do not agree with these terms, please do not use the platform.

Additional terms may apply to particular features or services when those terms are presented to you.

Eligibility and Accounts

You must be legally capable of entering into a binding agreement to use StayNest independently. If you are not, you may use the platform only with the involvement and authorization of a responsible person where permitted by law.

• Provide accurate information when creating an account.
• Keep your login credentials confidential.
• Notify us if you suspect unauthorized account access.
• Do not impersonate another person or create accounts using misleading information.

We may restrict or suspend accounts when reasonably necessary to address violations, fraud, or security risks.

About StayNest

StayNest is a platform designed to help users discover accommodation listings and explore booking options.

Listing information may be provided by property owners or other contributors. Users should review property descriptions, location, pricing, availability, and other relevant details before making a decision.

Unless expressly stated otherwise, displaying a property does not guarantee its availability or confirm a reservation.

Bookings and Payments

A booking request or reservation is subject to the booking process, availability, and any confirmation requirements displayed on the platform.

• Review the selected dates, number of guests, and total price before proceeding.
• Prices, taxes, and additional charges should be disclosed before payment.
• Never treat a booking request as confirmed unless confirmation has been provided.
• Use only payment methods officially supported by the platform.

If online payment functionality is introduced, the applicable payment terms and refund procedures should be provided before payment is accepted.

Listing Responsibilities

Users who publish listings are responsible for ensuring that the information they submit is accurate and that they are authorized to offer the accommodation.

• Provide truthful descriptions, photographs, and location details.
• Keep prices and availability information accurate.
• Do not publish unlawful, misleading, or unauthorized content.
• Respect applicable property, safety, and accommodation requirements.

StayNest may review, restrict, or remove listings that violate these terms or applicable law.

Acceptable Use

You agree not to:

• Use the platform for fraudulent, unlawful, or deceptive activities.
• Attempt to access another user's account without authorization.
• Interfere with website security or normal operation.
• Upload malicious code or abuse platform functionality.
• Post content that infringes another person's rights.
• Submit fake reviews or manipulate listing information.

Cancellations and Refunds

Cancellation eligibility, refund amounts, and applicable deadlines depend on the policy presented for the specific reservation.

Before confirming a booking, carefully review its cancellation terms. Where a refund process is offered, the applicable payment provider's processing timelines may also affect when funds arrive.

StayNest's actual cancellation and refund rules must be displayed clearly before a customer completes a real reservation.

Disclaimers and Liability

To the extent permitted by law, StayNest does not guarantee uninterrupted or error-free access to the platform, nor does displaying a listing independently verify every claim made about a property.

Nothing in these terms excludes or limits any consumer right, responsibility, or liability that cannot lawfully be excluded or limited.

Users should exercise appropriate care when evaluating listings and making accommodation arrangements.

Changes to These Terms

We may update these terms as the platform develops or when changes are needed for operational or legal reasons.

Updated terms will be published on this page with a revised date. Where required by law, we will provide additional notice or seek consent.

Contact Us

If you have questions about these Terms of Service, contact the StayNest team through your designated support channel.